ARTICLES
A Year in Review: The Voices of Unstoppable Cultures
This year, I had the privilege of connecting with so many high capacity, culture-driven professionals. One of the highlights of 2023 for Unstoppable Cultures was these life-changing conversations I got to experience. As this year comes to a close, I wanted to...
Onboarding to Measurement, Building Unstoppable Leaders From Day One
Answering your Questions on Leadership Onboarding, Communication Mastery, and Culture Metrics Curiosity and active listening was paramount for me as a leader of people at Southwest Airlines, and it is still my priority through Unstoppable Cultures. That’s why I love...
How to Prioritize Mental Health in Your Organization
A Discussion on Mental Health in the Workplace October 10th’s Mental Health Awareness Day brings long-overdue awareness to the state of mental health in the workplace. According to Lyra Health’s 2023 State of Workforce Mental Health report, the vast majority of...
Everyday Decisions to foster a People-First Culture
An interview with Megan Lee, Southwest Director of Culture & Employee Engagement Whether you work in a newly emerging startup or a large international organization, we all know that work can feel stressful and serious at times. It's easy to get lost in the...
The DNA of a Culture: A Conversation on Individual and Global Culture Transformation with Teryluz Andreu
No matter where you sit in the world or what type of company you work for, defining and nurturing your organization’s culture is a critical part of growing your business and improving your employee experience. Organizational cultures are just as unique as the people...
Rituals That Bind Us
A discussion on creating connection, purpose and productivity through workplace rituals. A few years ago, I had the privilege of visiting Dave Ramsey’s EntreLeadership team and touring their incredible campus. Everywhere I turned, I saw symbolism that reinforced their...
One Size Does Not Fit All
When a CEO tells me that she or he wants their company’s culture to be just like Disney (or another organization recognized for its world-renowned work environment), I’ve learned to nod my head encouragingly and start asking leading questions to help clarify their...
Prioritizing a “People First” Culture: An Interview with Paula Just
Almost more than any other category of business, healthcare organizations are striving to be recognized for having a “people first” company culture. But a rare healthcare organization is making that a top priority—internally and externally—with an intentional,...
How to Prioritize Purpose in Your Organization
A Discussion about Purpose-Driven Work If we look back to our parents’ and grandparents’ generation of organizations, winning was often defined quite simply – as producing and selling high while keeping costs low. Profits alone were typically the name of the game to...
Storytelling and The Power of Imagination
An Interview with Brad Montague I recently had the opportunity to speak with Brad Montague: encourager, New York Times bestselling author, illustrator, and creator of Kid President and The Kindness Project, who will be speaking at The Fellowship this November. I...
Building a Brand From the Inside Out
When thinking about a brand, do you think about the logo, website, or stock symbol? Maybe. But these are just expressions of a brand; they are not what brings a brand to life. So if not these elements, what is the most important thing when you think about your brand?...
Onboarding Nightmare: When Your First Day Is a Bust
As we start the new year many of us are thinking about new beginnings. It reminds me of the anticipation and nervousness many of us feel on the first day at a new job. We set intentions and are eager to see how the journey will unfold! Those nerves are especially...
5 Things I Learned This Year
The New Year is almost upon us, friends! I hope everyone has a wonderful holiday with loved ones. As I reflect on 2022, I feel an overwhelming sense of gratitude for having the opportunity to connect with so many high-capacity leaders that are creating unstoppable...
An Interview with Dr. Ed Catmull, Co-Founder and Former President of Pixar
At the 2022 Fellowship experience, I had the privilege of sitting down for a fireside chat with Dr. Ed Catmull. Ed Catmull is the co-founder Pixar Animation Studios and former President of Pixar Animation and Disney Animation. He has been honored with five Academy...
An Interview with Matt Holt, Vice President of Human Resources at Dot Foods, Inc.,
An Interview with Matt Holt I recently had the opportunity to speak with Matt Holt, Vice President of Human Resources at Dot Foods, Inc., who will be attending The Fellowship this November. I think you'll enjoy reading about how Dot Foods, Inc. is prioritizing...
How to Prioritize DE&I: An Interview with Southwest Airlines’ Juan Suarez
An Interview with Juan Suarez I recently had the opportunity to speak to Juan Suarez, Vice President of Diversity, Equity, and Inclusion at Southwest Airlines, about what DE&I means to him. I think you’ll enjoy reading about Juan’s unique perspective on ways...
Retaining Talent and Motivating Employees: An Interview with Lars Minns
An Interview with Lars Minns I recently had the privilege of speaking with Lars Minns, the Chief Human Resources Officer of North America for Mercedes-Benz, about effectively retaining top talent and motivating employees within an organization. Read on to learn about...
See How Others Are Using Purpose as a Tool for Success
If we look back to our parents’ and grandparents’ generation of organizations, profits alone were often enough for a company to be deemed successful. Similarly, a paycheck was what mattered most to many employees and there was less talk of organizational culture....
A Commitment to Culture: An Interview with Zach Bynum
I recently had the chance to talk to Fellowship alumni, Zach Bynum, about his Fellowship experience and how their organizational culture is driving growth for Christian Brothers Automotive. For those that don’t know, The Fellowship is a 4-day culture masterclass I...
A Commitment to Culture: An Interview with Zach Bynum
I recently had the chance to talk to Fellowship alumni, Zach Bynum, about his Fellowship experience and how their organizational culture is driving growth for Christian Brothers Automotive. For those that don’t know, The Fellowship is a 4-day culture masterclass I...
See How Others Are Shaking Up Organizational Culture
A decade ago, companies were bringing in beer taps, bean bags, and ping pong tables to attract talent and appeal to a younger generation of workers. Like many trends, while not inherently wrong, time quickly proved that these (at the time) innovative benefits were not...
Training & Development the Southwest Way: An Interview with Kristi Owens
I recently had the opportunity to ask Kristi Owens, Vice President of Talent & Leadership Development, about training, development and culture at Southwest Airlines. I think you’ll enjoy reading about the approach Southwest is taking to train their People and...
Building Resilient Cultures: An Interview with Dr. Taryn Marie Stejskal
I recently had the opportunity to ask Dr. Taryn Marie Stejskal, Founder and Chief Resilience Officer of the Resilience Leadership Institute, host of the Flourish or Fold Podcast and Author of the book, Five Practices of Highly Resilient People a few questions about...
Three Ways to Maximize Employee Engagement
Happy New Year! I hope you were able to enjoy the holidays and recharge for the year ahead. Today, we’re closing out our series on “Winning the Talent War” with the topic of engagement. If employee engagement is something we all know is vital to organizational health,...
Three Ways to Increase Employee Retention
Last month we looked at a few ways that companies are innovating in order to attract new talent. This month, we’re going to be talking about how companies are managing to retain talent. Employee turnover is costly for employers in both time and money, which is why...
Bold Moves to Attract Top Talent
If I have been lucky enough to connect with you at a conference or chat via LinkedIn, you know that I’m a proponent of “one size does not fit all” when it comes to how cultures come to life. My passion is learning how different organizations create their best version...
A Reflection: Conversations with Culture Leaders
Over the last few months, I have had the sincere honor of hosting several conversations with culture leaders who also happen to be coaches and presenters with the Unstoppable Cultures Fellowship. I’m grateful for what I’ve learned from these leaders and wanted to...
Three Steps Every Leader Can Take to Improve the Health of Their Corporate Culture
During my recent conversation with Leadership Expert, Andy Stanley, we discussed multiple aspects of leadership and building an unstoppable culture in the workplace. One question he asked me was how can a leader improve the health of their Corporate Culture? This is...
Utilizing Culture in a Strategic Plan with Ronald McDonald House Charities
I recently had the privilege of interviewing the President and CEO of Ronald McDonald House Charities Global, Kelly Dolan. During my conversation with Kelly, we discussed the best career advice she has received over time, how Ronald McDonald House Charities...
An Interview with Al Comeaux, Change Leader
An Interview with Al Comeaux, Change Leader I recently had the privilege of interviewing UCF Fellow, Al Comeaux, the Former VP of Travelocity and Change Champion at GE and American Airlines. During my conversation with him, we discussed how to help change a...
Strengthening Cultures: Where Do We Go from Here?
So much has changed in the last few months as we’ve begun to adjust and move forward with some combination of life as we knew it, and what’s becoming the “new normal.” Many companies are beginning to meet in person more, and others are embracing a hybrid work model....
From Crisis to Recovery—Establishing a Return-to-Work Strategy
As an organizational leader, you and your teammates are likely immersed in determining your return-to-work strategy in what many are calling “the pandemic recovery stage.” While staggered hours, hybrid models, workplace safety and office utilization are key topics,...
Humanity in the Workplace: A Path Forward
I recently had a conversation with culture expert MaryCay Durrant on the importance of Humanity in the Workplace. MaryCay is a consultant with the renowned culture consulting firm, Gagen MacDonald, so she has seen time and time again the impact that a corporate...
What Companies Do You Think Have the Best Cultures?
If you are reading my newsletter, you likely have a keen interest in being an “employer of choice.” You already know that a reputation of being a great place to work pays off immediately with recruiting because your potential talent pool will swell. At my speaking...
Ask Ginger Anything: Keeping Culture Alive While Working Virtually
As I endeavor to equip and inspire you to build cultures of enduring greatness, it’s my desire that I truly meet you where you are. That’s why I’m thrilled to introduce a new series of “Ask Ginger Anything” that you will see periodically in my newsletter moving...
Ask Ginger Anything: Onboarding New Hires Remotely
As I endeavor to equip and inspire you to build cultures of enduring greatness, it’s my desire that I truly meet you where you are. That’s why I’m thrilled to introduce a new series of “Ask Ginger Anything” that you will see periodically in my newsletter moving...
An Interview with Laurel Flaningan from Amazon
I recently had the privilege of speaking to the team of UCF Fellow, Laurel Flaningan, at Amazon. My conversation with them sparked a desire to let YOU learn from Laurel’s wisdom. As the Worldwide Operations Internal Communications Manager, Laurel is on the frontlines...
The Upside of the Current Downside
Through the Unstoppable Cultures Fellowship I’ve had the privilege of connecting with a number of remarkable individuals. At the top of that list is fellow UCF coach, David Salyers. David comes from one of the greatest organizational cultures in the world,...
Culture’s Role in Southwest Airlines’ Disaster Response
This month we are featuring an interview with Laurie Barnett, Managing Director Communications & Outreach for Southwest Airlines, to bring you an inside view to the company’s COVID response. I hope the content inspires you to go build a culture of...
Continued Learning about Virtual Engagement from the Front Lines
When this pandemic commenced, most of us hoped that summer could be described as Post-COVID. Depending on your location and your incidence rates, however, you are likely still working from home and immersed in programs to protect all employees, especially those who...
Making the Difficult Decisions and Addressing Uncertainty
Are there any words that you are tired of hearing to describe this pandemic? Trying. Uncertain. The term I’m most guilty of over-using: Unprecedented. So when reading a business article and the writer described these as vertiginous times, I had to consult the...
Architecting Greatness in the Midst of a Crisis
In light of shelter-in-place, social distancing, work from home, and all the other changes brought about by the COVID-19 pandemic, many of us are taking time to assess our priorities. Some are hitting the re-set button when it comes to business partnerships. One...
Love in Business Is Good Business
This month, we are continuing in our communications series with an interview with a dear friend of mine and founder & CEO of Gagen MacDonald, Maril Gagen MacDonald. Maril was recently inducted into the Arthur W. Page Society Hall of Fame. The Page Society is the...
How the North Face Sees the Marriage of Loyalty and Digital
In our last newsletter we talked about the importance of communicating culture. Well, I’m thrilled to tell you that over the next several months we will be learning from communications leaders from a number of wonderful organizations. Up first is...
Communicating Culture—the Difference between Being a Leader, and Not Just a Dreamer
My entire career has been built around culture and communications. In fact, leading culture and communications was even my corporate role and job title. The two functions seemed logically symbiotic, to me. But working with countless organizations since forming...
My Favorite Culture Takeaways from 2019
As 2020 draws to a close, I want to take the opportunity to THANK YOU for being part of this incredible community of Culture Creators. The work you do in your organizations, seen and unseen, to create spaces where your employees can thrive is so...
Culture Is Something That Needs to Evolve as the Organization Evolves
Featuring: Jeff Huber This month we are profiling Jeff Huber, Chief Executive Officer of Home Instead, Inc. As a leader or as a CEO, we hope the content inspires you to go build a culture of enduring greatness in your own organization! 1) Jeff, you are CEO...
How Organizations Labeled as “Straight-Laced” Fit with Culture-Building
Featuring: Josh Collins This month we are profiling Josh Collins, Assistant Vice President of Culture, Oconee State Bank. I hope the content inspires you to go build a culture of enduring greatness in your own organization! In this small organization, Culture lives...
A CEO’s Experience Pushing Through Founder’s Syndrome
GH: Paige, you are the Founder and Chief Birthday Enthusiast at The Birthday Party Project. For those not familiar, can you tell us about your incredible mission and the inspiration behind the company’s conception? PC: At The Birthday Party Project, our mission...
Culture Trumps Skill Set Always at Zappos
1) You are a featured speaker at our Unstoppable Cultures Fellowship in November 2019 in Santa Fe, New Mexico! Can you give us a headline about your key message and what participants can expect? My message is about the Zappos story and how we became...
Teach for America’s Rea Foster on Building Culture in a Non-profit Environment
1. What about the culture of Teach For America originally attracted you? I came to the organization in a less traditional way; I’ve never done the Teach For America program myself. I started my career as a private attorney and made a deliberate career switch to work...
Mr. Cooper’s Chief People and Communications Officer, Kelly Ann Doherty, on the Intersection of Culture, Communications, and People
1. To give some insight into Mr. Cooper for those who aren’t familiar with the company, let’s start by sharing your unique Purpose Statement. Please describe Mr. Cooper and explain how the company is different from its competitors. At Mr. Cooper, we exist to keep...
Toll Brothers’ Kendal Jolly on People-Focused Culture
1) There is some magic occurring at Toll Brothers as the company is the nation’s #1 homebuilder and 89% of your employees say Toll Brothers is a Great Place to Work. What are some of the actions management is taking to keep this type of focus on...
Love’s Travel Stops & Country Stores’ Jenny Love Meyer on Culture in a Family Business
I recently had the opportunity to sit down with Jenny Love Meyer, vice president of communications for Love’s Travel Stops & Country Stores, to discuss their Unstoppable Culture. 1) Love’s Travel Stops are located in 41 states, which is a sizeable footprint....
The We Company’s Heather McCuen on the Scalability of Trust
I recently had the opportunity to sit down with Heather McCuen, the Head of Global People Policies at The We Company, to discuss their Unstoppable Culture. Heather is a friend and an Unstoppable Cultures Fellowship alumni, and I know you’ll be as...
Creating Unstoppable Cultures
A few weeks ago I recorded a webinar about culture at Southwest Airlines and the five leadership secrets that made it what it is today. The webinar is full of valuable culture insights so I wanted to share it with you as this month’s Unstoppable...
The Inside Scoop on Chick-fil-A’s Competitive Advantage
Last week, I had the chance to sit down with David Salyers and learn more about what sets Chick-fil-A apart and how we might apply some of their principles to our own organizations. Don’t miss out on these incredible insights he had to share. GH: David,...
What We Can Learn about Organizational Culture from Disney
I recently had the opportunity to sit down with Jody Dreyer to learn more about the culture of the Walt Disney Company and how we might apply some of their principles to our own organizations. Don’t miss out on these incredible insights she had to...
What We Can Learn about Organizational Culture from the Navy SEALs
I recently had the opportunity to sit down with Commander Rorke Denver to learn more about the culture of the Navy SEALs and how we might apply some of their principles to our own organizations. Don’t miss out on these incredible insights he had to share....
Overcoming the Biggest Threats to Building an Unstoppable Culture
Recently I had the opportunity to interview Ellen Torbert, VP of Diversity and Inclusion at Southwest Airlines about a variety of issues she sees while building culture. I hope you enjoy the insights that she shares below. GH: Prioritizing diversity and...
The Rituals That Bind Us
On a recent visit to Dave Ramsey’s EntreLeadership team in Nashville, the Unstoppable Cultures team was treated to a tour of their offices. At every turn, we encountered symbolism that reinforced their team-oriented culture. To chart sales goals, a stylized...
One Size Does Not Fit All
When a CEO comments to me that she or he wants their company’s culture to be just like Disney (or another organization recognized for their world-renowned work environment), I’ve learned to calmly nod my head and gently start asking clarifying questions....
Whose Job Is Corporate Culture Anyway?
Signing up for the Unstoppable Cultures Newsletter is a signal that the topic of corporate culture is high on your list. For some of you, the word “culture” might appear in your job title and loom large as a key strategic focus for you. Some of you may have an element...